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#3738 – and the lightbulb turns on

This was posted over 19 years ago; my opinions, thoughts, attitude, and writing style may have evolved since then, and this post might have been different if it were to be posted today.

woah. remember how i said i was reading through old posts from years ago? remember how i was also a bit annoyed about the wedding this past weekend?

for the past 4 or 5 years, i had been kind of wondering why we ended up drifting apart. that is, until last night when i had a moment where i realized, it wasn’t really anything really that i did in particular:

I think Glenn gets off of work soon. It’s 9:02 now, by the way. I really feel bad, because I don’t think I’m really giving him a fair chance. He’s such a great guy. I don’t think I’m giving myself a fair chance with him, which sucks even more. Just another one of those times when you wish life had a reset button.

when i found a link to the post that contained that quote and i read it last night, even though i had read it before, it was as if a lightbulb was suddenly switched on and things made sense. i’m content now, and i hope she’s doing well. 🙂

another thing – i found this picture of bob denver as maynard g krebs in a post from back in the day, too:

remove my glasses, and give me a little bit more of a goatee and that’s me. the “g” must stand for “glenn” (even though in the show “the many loves of dobie gillis” the “g” stood for “walter”, apparently). speaking of my glasses, i need to make an eye doctor appointment for at least a new glasses prescription, and my eyes have been bothering me lately too.

work is going ok; i knocked out almost all of my email orders i’ve had to do, and now the only ones i have are ones that i’m waiting on other details so i can finish them up. i’ve figured out something that i don’t like about the job, though: when the phone team starts to get overwhelmed and there are tons of people on the phones waiting to speak with a customer service rep, they pick out one or two of us from the internet response team to answer phones. i don’t like it at all because i work much better either face-to-face with customers (i can empathize a lot better that way), or with my writing up email responses because then i can take my time and come up with an appropriate response to the customer and take care of their issue as best as i can. when they put me on the phone team, i feel overwhelmed and don’t really do that great of a job; i almost think i’m more of a hinderance than a help when they put me on the phone team, and next time they ask me to help answer phones i might just tell them how i’d rather not. i think it’s in my job description, though, and if it is then there’s not much else i can do. i’ve had some customers that i just didn’t know what to do at all, and one or two of my coworkers who were helping me find the answers to the customers’ questions were surprised that they had me answering the phones because at least some other members of our team had previously worked on the phone teams so they knew the things to say and do and how to work the phones much better than i did. at least when we jump on the phone system to help out we’re on special extensions that aren’t monitored, so that takes away a little bit of the stress i guess.

we just moved to the second floor from the third floor at work, too. it’s kind of intimidating; if you think of the room we’re in as being a rectangle that you’d enter from the bottom right hand corner, you have different supervisors and managers with their cubicles along the top of the rectangle, and the associate director’s office at the top right hand corner, with a few more offices along the right hand side of the rectangle. basically, the right side is now “mahogany row”, and the top of the rectangle is pretty much the same but to a lesser degree. it’s taking a little bit to get used to, though, because my cubicle is in the upper-right-hand corner of the rectangle, just across from the associate director’s office, and next to the federal customer service team’s manager’s office (though she’s a very nice and kind lady, it’s still a little intimidating), and next to my supervisors’ cubicles too. guess that means there’s no slacking to be had for me!

there was some good motoring on the way home from work today. 70-something degrees, so i opened the windows and popped the sunroof and zoomed home while blasting the classic rock station and singing at the top of my lungs, hahahaha… it got to be so loud with the radio and the wind that my ears didn’t seem to be working right when i got home; it was so quiet in the house that i didn’t know if it was a lack of sounds or my ears going kaput that was making things weird.

i’ve liked sitting on the couch in the living room once i get home from work and having the windows open next to me. i’ve been enjoying the evening air and hearing the sounds of the neighborhood as the evening progresses until night and the early morning, and it’s a nice comfortable temperature too.