This was posted over 15 years ago; my opinions, thoughts, attitude, and writing style may have evolved since then, and this post might have been different if it were to be posted today.
i was browsing the internal job openings at work today, and i found a position that i might apply to:
Job Title: Consultant-Sales Ops
Full/Part Time: Full-Time
Regular/Temporary: Regular
Employee Posting Information
Band: D
Please Apply Before 10/14/2010.
Responsibilities
This role is responsible for developing processes, coordinating resources, and implementing large projects for government customers. Success will be accomplished through expert level knowledge of Verizon Wireless products, services, systems, customer support structure, and business processes; and through effective project management. The consultant will manage special projects, device, and service needs for Enterprise & Government Customers. This position requires local travel within the WBV Region and some National travel.
Qualifications
Duties to include the following:
Manage special projects associated with Government Contracts.
Ensure adherence to and accurate completion of all required implementation procedures.
Coordinate resources across all departments and regions in support of customer projects.
Proactively partner with GSC (Government Support Center) and ensure alignment of all internal project tasks including assignment of support teams, development of profiles, and ongoing support of contract deliverables.
Create a superb Customer Experience by collaborating with all cross-functional departments to ensure accounts are set up correctly prior to customer deployment (i.e. price plan build, feature conditioning, bill changes, profiles, EWI, VEC and MyBiz).
Develop and analyze ongoing operational improvements to increase efficiency relating to the overall project process.
Partner with the E&G Reporting and Analytics team to ensure reporting is accurate and timely based on contract deliverables.
Ensure compliance with Verizon Wireless business policies.
Ensure all projects meet deadlines, budget, and quality goals while ensuring utilization of quality principles and appropriate methodologies.
This position requires travel, up to 50%.
Qualifications
Knowledge of Verizon Wireless’ Enterprise and Government contracts.
Excellent written and oral communication skills.
Proficiency in the following applications: ECPD / EWI, VISION, TSI, ACSS, SFA, SHOPP, VEC, My Business, Microsoft Office.
Ability to work under time constraints, to meet strict deadlines, and to multitask.
Prior experience with field sales organizations & project management.
Knowledge of project management applications: Microsoft Project, Visio, SharePoint.
Knowledge of Enterprise & Government (B2B) operational processes and procedures.
Strong analytical / problem solving skills.
Must be results oriented, self motivated and able to operate independently as well as with a team.
Bachelor level degree or equivalent work experience.
National Account and Government Account experience is preferred.
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i know a lot of that is going to seem like alphabet soup to you, but 99% of that job description and position requirements apply to me, which made me sit up and take notice and start to think about applying.
the good: it’s in the next pay band, so hello pay raise. i’m also rather interested in project management, and so this seems like it’d be a good way to get to what i’d like to do. and that bit about partnering with the reporting and analytics team? right now i AM that team (well, me and two other people and our supervisor), so i know what’s expected on that front.
the bad: it’s a bit intimidating. what if i apply and end up getting the job? i like my team, and while i’d like to try something new and don’t want to be writing sql queries forever, i don’t really mind the work i do right now. i wish there was a sort of stepping-stone, associate project manager position instead. i wonder what sort of management structure is in place for this position? i guess these are the sorts of questions i could ask during the interview, but if i’m second-guessing myself about it i wonder if it’s appropriate for me?
This entry was originally posted at http://oboe-sama.dreamwidth.org/1367143.html.