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#4842 – spree

well, i just did a cleaning job on my room, the sort that you only get in the mood to do when it’s somewhere between 11 pm and 2 am… you know, the “holy crap this is a mess when did it get this bad i must fix it right now” clean. i wasn’t really in that “holy crap” phase, but it was annoying to see these piles of clutter that i kept putting off cleaning up. that, and roxy kept wanting to go into my closet and i had to keep my door closed so she wouldn’t jump in the back behind some boxes and bushels and my negative enlarger for photo developing where she could never be reached. now about 3/4 of the room looks much better! i found two yo-yos and a bunch of beer-cozies during my clean, so now if you come to my place i’ve got enough cozies to keep everybody’s cans cool. i’ve still got a pile of some boxes and bags next to my bed, and there’s a bunch of crap and dust on my computer desk i want to get rid of, but it’s good enough for now.

we were originally going to do harm city homicide group / individual photos tonight for the pioneer valley bout in september, but a lot of folks couldn’t make it, and most of the folks that could wanted to go to open-skate. dad sent me a text at work that he, feisty_fitz and anne were going to go to the orioles game tonight and would i be interested in going, so i postponed the photography until saturday morning and went to the game. cynicalscribe tried to get me to stick to doing the photography today by saying “bro’s before o’s”, though, bahahahaha… some homeless guy came up to us while we were leaving the game and said “can i ask a question?” – it sounds bad, but it made me want to reply with “you just did!”

the other day i mentioned some b.s. at work — it’s mostly about the way the emails sent to customers are audited (they pick 6 emails per month per person at random to audit). if you wrote something like this (not an exact quote, but it gets the gist across):

We are interested in continuing to provide secured access to your agency’s account. Should you desire a change to your authorized point-of-contact listing then please forward the following information for the new point-of-contact directly to the Federal Implementations Team at VZWFederal.Implementations@VerizonWireless.com:

– Name

– Job title

– Billing address

– Contact number

– Fax number

– Email address

Please ensure that your agency’s account profile #123456 is referenced in your correspondence.

instead of something like this:

We are interested in continuing to provide secured access to your agency’s account. Should you desire a change to your authorized point-of-contact listing then please forward the following information for the new point-of-contact directly to the Federal Implementations Team at VZWFederal.Implementations@VerizonWireless.com:

– Name

– Job title

– Billing address

– Contact number

– Fax number

– Email address

Please ensure that your agency’s account profile #123456 is referenced in your correspondence.

…what would you say would happen to your quality audit for that email? a 10% reduction in your score. i’m serious — that was marked as a “spacing error” (which they usually reserve for doubled spaces between words or sentences). what really gets me is that the template in our emails is missing almost all of the information that the customer needs to send us, so i modified the template and added the necessary information, and they mark me down because i didn’t have two carriage returns in there. if that ain’t some nitpicky bullshit i don’t know what is, especially since i see some of the other emails that get sent out by people on my team and it seriously makes me embarrassed and ashamed that we’re sending these emails out to the customers. it actually makes me want to start looking again for other jobs.

(also, there’s still that ticket i have to sunday’s baseball game with my office if anybody’s interested — bullpen picnic at noon and the game starts at 1:35! you have to promise to be rowdy with me since i want to be ridiculous in front of my coworkers, haha)

meme with my answers to questions will come up probably tomorrow… it’s time to get my ‘z’ on now.